Last Updated: 3/31/2026
Effective Date: 3/31/2026
Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Core365 ERP, a Utah limited liability company ("Core365," "we," "us," or "our"), governing your access to and use of the Core365 software-as-a-service platform, website, and related services (collectively, the "Service").
PLEASE READ THESE TERMS CAREFULLY. By accessing or using the Service, clicking "I Agree," or otherwise indicating your acceptance, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" or "Client" shall refer to that entity.
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICE.
1. Definitions
"Authorized Users" means individuals authorized by you to access and use the Service under your account.
"Client Data" means all data, content, and information submitted to the Service by you or your Authorized Users.
"Documentation" means the user guides, help documentation, and other materials we make available describing the features and functionality of the Service.
"Service" means the Core365 software-as-a-service platform and related services provided by Core365.
"Subscription Term" means the period during which you have paid access to the Service.
2. Access to the Service
2.1 License Grant
Subject to your compliance with these Terms and payment of applicable fees, Core365 grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service during the Subscription Term solely for your internal business purposes.
2.2 Account Registration
To use the Service, you must register for an account. You agree to:
2.3 Authorized Users
You are responsible for your Authorized Users' compliance with these Terms. You will ensure that your Authorized Users are aware of and comply with all applicable terms and restrictions.
3. Client Data
3.1 Ownership
You retain all right, title, and interest in and to your Client Data. These Terms do not grant Core365 any ownership rights in your Client Data.
3.2 License to Client Data
You grant Core365 a limited, non-exclusive, royalty-free license to use, copy, store, transmit, and display Client Data solely as necessary to provide the Service and as permitted by these Terms.
3.3 Aggregate Data
Notwithstanding the foregoing, Core365 may collect and use Aggregate Data for analytics, benchmarking, and service improvement purposes. "Aggregate Data" means anonymized, aggregated data derived from use of the Service that does not identify you, your Authorized Users, or any individual.
3.4 Data Protection
We implement industry-standard security measures to protect Client Data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. You are
responsible for maintaining your own backups of Client Data.
3.5 Data Processing Agreement
If you process personal information of individuals protected by U.S. privacy laws (such as CCPA or other state privacy laws), we will enter into a Data Processing Agreement upon your request. Contact legal@core365.io to request a DPA.
3.6 Data Portability
Upon termination of your account, you may request export of your Client Data in a standard format. We will make such data available for download for thirty (30) days following termination. After this period, we will delete your Client Data, unless legally required to retain it.
3.7 No Sale of Client Data
We will not sell, rent, or lease your Client Data to third parties. We will not use Client Data to train machine learning or artificial intelligence models without your explicit written consent.
4. Fees and Payment
4.1 Subscription Fees
You agree to pay all fees associated with your selected subscription plan as described on our pricing page or in your Order Form. All fees are quoted in U.S. dollars unless otherwise specified.
4.2 Payment Authorization
By providing a payment method, you authorize Core365 to charge:
4.3 Automatic Renewal
YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW at the end of each billing period (monthly or annually) unless you cancel before the renewal date. By subscribing, you authorize us to charge your payment method on file for the applicable renewal fees. You may cancel auto-renewal at any time through your account settings or by contacting support@core365.io.
4.4 Failed Payments
If a payment fails, we will attempt to charge your payment method up to three (3) times over seven (7) days. If payment cannot be processed, we may suspend your access to the Service. Your obligation to pay outstanding fees remains in effect during any suspension.
4.5 Taxes
All fees are exclusive of taxes. You are responsible for paying all applicable taxes, duties, and government assessments, except for taxes based on Core36S's net income.
4.6 Refunds
4.7 Price Changes
We may change our prices upon thirty (30) days' prior notice. Price changes will take effect at the start of your next billing period following the notice. Your continued use of the Service after the price change takes effect constitutes your acceptance of the new pricing.
4.8 Late Fees
Any amounts not paid when due shall accrue interest at the rate of 1.5% per month (or the maximum rate permitted by law, iflower), calculated from the date payment was due until paid in full.
5. Your Responsibilities
5.1 Compliance with Laws
You agree to use the Service in compliance with all applicable laws, regulations, and industry standards, including but not limited to:
5.2 Communications Compliance
If you use the Service to send SMS messages, emails, or other communications to your customers or contacts, you represent and warrant that:
(a) You have obtained all necessary consents required by the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and other applicable laws;
(b) You maintain records of such consents and will provide them to Core365 upon request;
(c) You will honor all opt-out requests within the timeframes required by law;
(d) You will not use the Service to send unsolicited communications.
5.3 Acceptable Use
You agree NOT to:
5.4 Content Responsibility
You are solely responsible for all Client Data and content you upload, transmit, or make available through the Service. You represent and warrant that you have all necessary rights and permissions to use and share such content.
6. Intellectual Property
6.1 Core365 Ownership
Core365 and its licensors retain all right, title, and interest in and to the Service, including all software, technology, documentation, trademarks, and other intellectual property. These Terms
do not grant you any rights to use Core365's trademarks or branding without our prior written consent.
6.2 Feedback
If you provide any suggestions, ideas, or feedback about the Service ("Feedback"), you grant Core365 a perpetual, irrevocable, royalty-free license to use, modify, and incorporate such Feedback into the Service without any obligation to you.
6.3 Reservation of Rights
All rights not expressly granted in these Terms are reserved by Core365.
7. Third-Party Services
7.1 Integrations
The Service may integrate with third-party services (such as Google, Facebook, payment processors, etc.). Your use of third-party services is governed by their respective terms and privacy policies. Core365 is not responsible for the availability, accuracy, or practices of third-party services.
7.2 Third-Party Links
The Service may contain links to third-party websites. Core365 does not control and is not responsible for the content or practices of any third-party websites.
8. Service Availability
8.1 Uptime Target
Core365 targets 99.5% uptime for the Service, excluding scheduled maintenance. This is a target, not a guarantee.
8.2 Scheduled Maintenance
We may perform scheduled maintenance with at least twenty-four (24) hours' notice when possible. Emergency maintenance may be performed without notice to address critical security or stability issues.
8.3 No Warranty of Availability
THE SERVICE IS PROVIDED ''AS IS" AND "AS AVAILABLE." WE DO NOT GUARANTEE THAT
THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE ARE NOT LIABLE FOR ANY DOWNTIME, DATA LOSS, OR INTERRUPTIONS.
9. Disclaimers
9.1 No Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CORE365 DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
9.2 No Professional Advice
The Service is a business management tool and does not provide legal, financial, tax, or other professional advice. You should consult qualified professionals for advice specific to your situation.
9.3 Business Use Only
The Service is intended for business use only. Consumer protection laws applicable to consumer transactions may not apply.
10. Limitation of Liability
10.1 Exclusion of Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CORE365, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY:
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND EVEN IF CORE365 HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
10.2 Cap on Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CORE365'S TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF:
10.3 Basis of the Bargain
THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE FORM OF ACTION AND REFLECT AN AGREED-UPON ALLOCATION OF RISK BETWEEN THE PARTIES. THE FEES PAID BY YOU REFLECT THIS ALLOCATION AND THE LIMITATIONS HEREIN.
10.4 Jurisdictional Limitations
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.
11. Indemnification
11.1 Your Indemnification Obligations
You agree to indemnify, defend, and hold harmless Core365 and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
(a) Your use of the Service in violation of these Terms;
(b) Your Client Data or any content you submit through the Service;
(c) Your violation of any applicable law or regulation;
(d) Your violation of any third-party rights, including intellectual property rights or privacy rights;
(e) Any communications (including SMS, email, or other messages) you send through the Service, including but not limited to claims under the TCPA, CAN-SPAM Act, or similar laws;
(f) Any claim by your customers, end users, or other third parties arising from your use of the Service.
11.2 Procedure
We will provide you with prompt notice of any claim subject to indemnification and cooperate with your defense. You may not settle any claim in a manner that imposes obligations on Core365 without our prior written consent.
12. Dispute Resolution and Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.
12.1 Informal Resolution
Before initiating any formal dispute resolution, you agree to contact us at legal@core365.io to attempt to resolve any dispute informally. We will try to resolve the dispute within thirty (30) days.
12.2 Binding Arbitration
Ifwe cannot resolve a dispute informally, you and Core365 agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (except as set forth in Section 12.5) shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules.
12.3 Arbitration Procedures
12.4 Class Action Waiver
YOU AND CORE365 AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.The arbitrator may not consolidate more than one party's claims and may not preside over any form of class or representative proceeding.
12.5 Exceptions
Notwithstanding the above, either party may:
12.6 Opt-Out
You may opt out of this arbitration agreement by sending written notice to legal@core365.io within thirty (30) days of first accepting these Terms. Your notice must include your name, company name, account information, and a clear statement that you wish to opt out of arbitration. If you opt out, you and Core365 may litigate disputes in court.
12.7 Severability
If any part of this Section 12 is found to be unenforceable, the remainder shall continue to apply. If the class action waiver is found to be unenforceable as to a particular claim, that claim (and only that claim) must be severed from the arbitration and may proceed in court.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of theState of Utah, without regard to its conflict oflaw principles.
For any claims not subject to arbitration, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Utah County, Utah.
14. Term and Termination
14.1 Term
These Terms are effective when you first access or use the Service and continue until terminated.
14.2 Termination by You
You may terminate your account at any time by providing notice to support@core365.io or through your account settings. Termination will be effective at the end of your current billing period (for monthly plans) or current Subscription Term (for annual plans).
14.3 Termination by Core365
We may terminate or suspend your access to the Service immediately, without prior notice or liability, if:
We may also terminate your account for convenience upon thirty (30) days' written notice.
14.4 Effect of Termination
Upon termination:
15. General Provisions
15.1 Entire Agreement
These Terms, together with our Privacy Policy and any Order Forms or other agreements executed between us, constitute the entire agreement between you and Core365 regarding the Service and supersede all prior agreements and understandings.
15.2 Modifications
We may modify these Terms at any time by posting the updated Terms on our website. Material changes will be communicated via email or through the Service at least thirty (30) days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the modified Terms.
15.3 Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by Core365.
15.4 Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.
15.5 Assignment
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. Core365 may assign these Terms without restriction. Subject to the foregoing, these Terms bind and inure to the benefit of the parties and their respective successors and assigns.
15.6 Independent Contractors
The relationship between you and Core365 is that of independent contractors. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.
15.7 Force Majeure
Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or internet outages.
15.8 Notices
All notices to Core365 shall be sent to:
Core365 ERP 1064 SN County Blvd, Suite #260 Pleasant Grove, UT 84062 United States
Email: legal@core365.io (for legal notices)
Notices to you will be sent to the email address associated with your account. Electronic notices are deemed received when sent.
15.9 Export Compliance
You agree to comply with all applicable export control laws and regulations. You represent that you are not located in, or a national or resident of, any country subject to U.S. trade sanctions.
15.10 U.S. Government End Users
If you are a U.S. Government end user, the Service is provided as "commercial computer software" and "commercial computer software documentation" under applicable regulations.
16. Contact Information
If you have any questions about these Terms, please contact us:
Core365 ERP 1064 SN County Blvd, Suite #260 Pleasant Grove, UT 84062 United States
General Inquiries: hello@core365.io Support: support@core365.io Legal Matters: legal@core365.io Privacy Inquiries: privacy@core365.io
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.
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